Understanding Your Bill
-
-
Corix Contact Information
Customer Care, emergency, and other contact information
-
Bill Details
Bill period, invoice date, and due date
-
Account Summary
Customer name, account number and service address. Your 10-digit Account Number should be referenced on all correspondence and payments
-
Billing Summary and Consumption History
At-a-glance graphs will appear depending on your services
-
Current Charges
Current charges, taxes (if applicable) and total due
-
Remittance Stub
Attach this section to mailed payments
-
Mailing Address
Customer mailing address. If this needs to be updated, please contact Customer Care
-
Payee Name and Remit Address
Please ensure the payee and remit address are reflected on your payments correctly
-
Paying Your Bill
Electronic Funds Transfer (EFT)
To pay your bill electronically, please contact Customer Care.
Through Your Bank
Pay through your financial institution, either in-person, by telephone, or through online banking. You can use the payee details in the Payment Remittance section of your bill to set this up.
Please include your utility account number on the cheque and mail the remittance stub along your with your cheque.
Rates and Tariffs
Learn about your rates, recent regulatory proceedings, and view the current tariff.
Login to Corix Connect
The Corix online self-service portal lets you take control of your utility accounts from the comfort of your home. You can:
- View your bills and access your account 24/7
- Update account details
- Monitor usage
- Go paperless!
- And more…
Not registered? Go to corix.com/corixconnect-ca and click on “Create an Account”.