Accounts & Billing

Here’s where you’ll find information on how to read your bill and make payments.

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corix grid pattern

Understanding Your Bill

    1. Corix Contact Information

      Customer Care, emergency, and other contact information

    2. Bill Details

      Bill period, invoice date, and due date

    3. Account Summary

      Customer name, account number and service address. Your 10-digit Account Number should be referenced on all correspondence and payments

    4. Billing Summary and Consumption History

      At-a-glance graphs will appear depending on your services

    5. Current Charges

      Current charges, taxes (if applicable) and total due

    6. Remittance Stub

      Attach this section to mailed payments

    7. Mailing Address

      Customer mailing address. If this needs to be updated, please contact Customer Care

    8. Payee Name and Remit Address

      Please ensure the payee and remit address are reflected on your payments correctly

Paying Your Bill

Electronic Funds Transfer (EFT)

To pay your bill electronically, please contact Customer Care.

Through Your Bank

Pay through your financial institution, either in-person, by telephone, or through online banking. You can use the payee details in the Payment Remittance section of your bill to set this up.

Mail

Please include your utility account number on the cheque and mail the remittance stub along your with your cheque. 

 

Regulatory Affairs

Rates and Tariffs

Learn about your rates, recent regulatory proceedings, and view the current tariff.

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Your Account

Login to Corix Connect

The Corix online self-service portal lets you take control of your utility accounts from the comfort of your home. You can:

  • View your bills and access your account 24/7
  • Update account details
  • Monitor usage
  • Go paperless!
  • And more…

Not registered? Go to corix.com/corixconnect-ca and click on “Create an Account”.

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Interested in Learning More?

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