Dear Fairmont Hot Springs Customers,
It has been a pleasure serving the Fairmont Hot Springs community these past few years. Regrettably, Corix Utilities will no longer be providing Customer Care and Billing services to the community after October 31, 2021. These will now be provided by Fairmont Hot Springs Water & Sewer.
Corix Utilities will still be providing operations and maintenance support.
Please take note of the following communications from Fairmont Hot Springs Water & Sewer.
The Entire Corix Utilities Team
Dear Valued Customer,
Beginning November 1, 2021 Corix Utilities Inc will no longer be providing customer care services for Fairmont Hot Springs Utilities Ltd or FHS Sewer Services Ltd. All customer service needs will be handled directly by Fairmont Hot Springs Utilities & Sewer Services.
What does this mean for me as a customer?
Your services as a customer will not be impacted. If you have questions about billing or payment or need to stop or start service you are encouraged to reach out directly to Fairmont Hot Springs Utilities & Sewer with the contact info listed below.
Where should I direct payment for my most recent utility bill?
Online Banking – If you are currently using online banking for your bills please continue to do so as no changed are required. Payment by Cheque – If you are presently making payments by cheque please ensure that your next payment is mailed to the address listed on the contact info below and the cheque is made out to Fairmont Utilities Ltd.
New Website for updates and contact information
New Mailing Address Beginning Nov 1
Fairmont Hot Springs Utilities
5225 Fairmont Resort Road
Fairmont Hot Springs, BC V0B 1L1
New Phone Number Beginning Nov 1