Your Account

Contact us if you have any questions regarding your account or applying for service.

Toll-Free: 1-866-457-7273
Fax: 250-707-0349
Email: customercare@corix.com

Open a New Account (for Homeowners/Residents)

To open a new water or wastewater customer account, please submit the completed Service Application Homeowner ( 566 KB) to our office at least two business days before you require service.

HAWSCO
c/o Corix Customer Care
PO Box 20217
Kelowna, BC V1Y 9H2 

Apply for Service (for Builders only)

To open a new account or apply for water, wastewater, stormwater service and solid waste collection, please submit the completed Service Application Builder ( 586 KB) to our office.

HAWSCO
c/o Corix Customer Care
PO Box 20217
Kelowna, BC V1Y 9H2 

View Your Account

To view your account, navigate to our eCare portal and enter your User ID and Password.

Update Your Account

To change or update information on your account, please contact Corix Customer Care at 1-866-457-7273.

Close Your Account

To close your account, please contact Corix Customer Care at 1-866-457-7273. Water and wastewater customers must contact Corix Customer Care at least 48 hours prior to your moving date to ensure that we can get the appropriate meter readings to close your account. Please note that you are responsible for all charges until your account is closed.