News and Service Notices

Important notices regarding sewer connections, road closures and rate increases will be posted here. Check back regularly. 

Go Paperless!

Switch to e-Bills

You can now choose to GO PAPERLESS and receive your next invoice or statement electronically. Enrolling is easy!

  1. Contact Us
    Email us at or call our office at 250-478-2187 and request to GO PAPERLESS. You will need to identify the account holder, your account number, and your services address.
  2. Update Your Contact Information
    Provide us with your preferred email address(es) for your next invoice or statement. While you're at it, make sure all your contact information is up to date!

Updates to General Terms and Conditions

January 1, 2019

The West Shore Environmental Services General Terms and Conditions have been updated as of January 1, 2019. Please see the Terms and Conditions page for further details.

Sewers Under Design and Construction

December 17, 2018

No sewers under design and construction at this time.

See Completed Sewers Ready for Customer Connections for details on completed sewer lines ready to receive home sewer connections.