Water Utility Services

Safe, reliable, and cost-effective utility infrastructure services

Our experience and ability to structure unique solutions to suit any utility requirements allow us to help institutions, government agencies, and small to medium-sized communities realize significant utility infrastructure improvements.

Corix’s custom solutions range from full privatizations to simple operating agreements and everything in between. We have helped support regulated and non-regulated utilities and also offer privatization under long-term concession contracts for municipal, university, and military customers. We have entered operating agreements for long-term operations support; medium-term support during a privatization transition period; and short-term renewable contracts with utility owners. Corix will work to find solutions that best meet any needs and business objectives.

Benefits of Corix's Utility Operations

Corix is an experienced partner with the expertise, systems, and resources required to build, repair, operate, and enhance utility systems. Working with Corix to overcome your utility infrastructure problems offers a wide range of valuable benefits:

Access to funding

Corix provides a non-traditional source of funds by unlocking the equity value of your existing capital assets.

Access to capital

Corix provides capital for your utility infrastructure needs. This stable source of funding for new infrastructure projects ensures that timely improvements can be made to ensure long-term, safe, and reliable utility services.

Reduced deferred maintenance backlogs

Through our ongoing predictive and preventative maintenance processes, Corix anticipates and corrects them before they escalate.

Control over utility governance

You retain direct utility governance over your infrastructure while Corix is accountable for the delivery of safe and reliable utility services.

Long-term savings

Our comprehensive asset management framework helps optimize the operation, maintenance, and management of your utility infrastructure. The result is improved efficiencies that save you money while also providing safe and reliable services for the long term.

Flexibility

With Corix’s depth of expertise across multiple utilities, strong financial backing, and cooperative approach to business, you can tailor an agreement that meets your specific needs.

Support Services

Operations and Maintenance

Corix Utilities provides operations and maintenance services for water, wastewater, and traditional and sustainable energy systems. These comprehensive services address a wide range of possible needs, from one-time project assistance to ongoing technical and operational support.

Through preventive, corrective, and predicative maintenance and best-practice-based operations, our experts help extend the life of your infrastructure and reduce costs, while allowing you to focus on other priorities.

A team of experts at your service

We have a wide range of in-house professionals across our businesses, including one of North America’s largest private teams of certified and qualified operators and technicians for water, wastewater, and sustainable energy systems. These highly qualified personnel are complemented by professional engineers and specialists who provide operational governance, technical supervision, and training to ensure optimal operational performance and safety in the systems we manage.

We are experts at designing, building, and managing the vital systems required for communities to grow and thrive. Our infrastructure features the safest, most efficient transport, delivery, and treatment  systems. Plus, our wide range of process knowledge and ability to leverage products and technologies enables us to select and offer you the most efficient, cost-effective solutions.

Comprehensive utility support

Our comprehensive operations and maintenance services range from ongoing technical and operational support for water and wastewater treatment facilities to design, build, finance, and operation of complex multi-utility infrastructure. Corix's operations and maintenance services include:

  • Delivering community services such as heating and cooling, energy, and water and sewer
  • Preventative, corrective, and predictive maintenance of equipment and facilities
  • Utility systems management
  • Water, wastewater, and energy advisory services
  • Sample testing and analysis
  • Timely response to typical and emergency situations
  • Inspection and testing of facility components and processes
  • Upgrading of utility systems
  • Management of regulatory requirements
  • Financing and managing local utility infrastructure
  • Feasibility studies for utility and multi-utility systems, including district energy

With our integrated approach to project delivery, we provide exceptional accountability, stability, and risk management – and save you time and money. Our core strength is in partnering with government, developers, and communities to develop, implement, operate, and maintain customized utility infrastructure solutions.

Customer Care and Billing Services

We can deliver a full range of customer care and utility billing services, including the full spectrum of utility administration, to businesses of all sizes across North America. To meet your unique needs, we can customize your set of services from this comprehensive set of options:

  • Billing: Usage calculation; bill preparation and delivery; bill messaging and insert advertising; customer account interface; user-friendly bill design

  • Payment and collections: Customer payments by check, financial institution, direct bank debit or online services; distribution of collected funds; special payment handling; collections, and accounts receivable management; statistical reporting

  • Information management: System security; disaster recovery; business resumption; emergency management; data storage, and backup

  • Customer care: Billing inquiries; customer and payment information updates; fielding and investigation of customer complaints; public education; 24/7 customer care call center capability with service representatives, and emergency response

Regulatory Affairs

As governmental regulations become increasingly stringent and complex, your operations must proactively address and anticipate current and impending legislation and regulatory controls.

Corix Utilities’ dedicated Regulatory team has expertise in all facets of the regulatory process throughout North America. With regulated water, wastewater, and energy operations in Canada and the United States, we have the experience, relationships, and resources needed to anticipate and address all applicable regulatory requirements.

We provide a comprehensive suite of regulatory services, including rate design, procedures and standards maintenance, and managing the administrative filings and submissions processes.

Contact us to learn about our utility operations capabilities.

United States
Phone: 414-203-8700
Email: info.utilities@corix.com

Canada
Phone: 604-697-6700
Email: info.utilities@corix.com