News and Service Notices
Important notices regarding planned outages and rate adjustments will be posted here. Check back regularly.
Customer Care Call Centre (Local Phone Number)
posted February 20, 2018
Please be advised the local number for the call centre (250-712-7273) is continuing to experience technical difficulties (callers will receive a busy signal). To contact Corix Customer Care, please call the toll-free line.
Thank you for your patience and co-operation.
Service Alert - BC Hydro Power Outage
posted February 9, 2018
A BC Hydro power outage due to a motor vehicle accident is currently affecting customers throughout West Kelowna, including Sonoma Pines.
For updates visit: https://www.bchydro.com/power-outages/app/outage-map.html#outage=1160894
Gas Main Repairs Completed
Posted May 17, 2016 at 5:45 p.m.
Emergency crews have repaired the gas main hit and all customers have been restored. Thanks for your patience.
Gas Main Hit
Posted May 17, 2016 at 1:15 p.m.
As of 11:45am, Corix was notified of a gas main hit at Sonoma Pines. Emergency crews are currently on site. The estimated time for repair is one hour (2:30pm). Updates will be posted on Twitter at https://twitter.com/CorixGroup
Scheduled Electrical Outage for Friday, December 11, 2015
Please be advised that Corix Utilities will be conducting a planned electrical outage to perform routine maintenance between 10am - 1030am on Friday, December 11.
The main switchgear will be de-energized for crews to undergo maintenance tasks safely. We anticipate the outage to last approximately 30 minutes.
If you have any questions, contact us at 250-712-7273 or at 250-377-7757. Thank you for your cooperation.