Power Outages

Power outages are often caused by high winds, freezing rain or sleet storms, which may damage power lines or equipment. Extreme cold weather or heat waves can also overload an electric system.

Preparing for a Power Outage

  • Prepare an emergency kit with the following items:
    • A list of emergency/important contact numbers
    • Flashlights and spare batteries
    • Candles, candleholders and matches
    • Bottled water
    • First aid kit
    • Battery operated clock and radio
    • Non-perishable foods
    • Blanket
    • Medications
    • Multi-purpose tool
    • Non-cordless phone
  • Use surge protectors to protect sensitive electronics such as computers, DVD players and TVs.

During a Power Outage

In the event of a power outage, remember the following:

  • Turn off and unplug all electrical appliances to prevent hazards or damage when service is restored.
  • Stay away (at least ten meters or 33 feet) from fallen power lines. If you see a fallen power line, report the location immediately to BC Hydro at 1-888-POWERON (769-3766).
  • Keep the refrigerator and freezer doors closed as much as possible. An unopened refrigerator will keep foods code for approximately 4 hour, while a full freezer will maintain its temperature for up to 48 hours if the door remains closed.