News and Service Notices

Important notices regarding service alerts and rate adjustments will be posted here. Check back regularly!

Important Information on Canada Post Strikes

In the event of a Canada Post strike or job action, mail delivery of your Corix utility bill and bill payments to Corix may be disrupted. However, it is important that you keep your account up to date.

Corix has various services available to you to help manage your account during a disruption.

BALANCE INFORMATION AND YOUR UTILITY BILL: 

As a Corix Utilities customer you may:

  • Call 1-877-788-7277 to obtain your account balance
  • E-mail: customercare@corix.com to request a copy of your bill


PAYMENT OPTIONS:

Please note that Corix offers the following payment alternatives:

  • Online / Telephone Banking
  • Contact us to set up Pre-Approved Debit or Credit Card withdrawal
  • Visa / MasterCard payments are also accepted over the phone
  • Drop off cheques at your nearest Corix office location:

    Attention: Utility Billing
    Corix Utilities
    420 Chilcotin Road
    Kamloops, BC V2H 1G3
  • Welcome from Corix Customer Care

    by User Not Found | Aug 15, 2018

    Starting August 15, 2018, Corix Customer Care began invoicing Tobiano Utilities Inc. customers directly for water and wastewater services. You may have noticed you did not receive a bill from Tobiano Utilities Inc. in May for these services — this is because your first invoice from Corix on August 15 will capture usage from March, April, May, June and July 2018.

    To establish you as a customer and ensure we have the correct information for your premises, see how to Open a New Account.

    • We offer several convenient ways to Pay Your Bill
    • We provide access to eCare to register online for electronic billing (this allows you to access your account to see your billing and consumption history)

    Questions?
    We're here to help! If you have a question or need more information, call us toll-free at 1-877-788-7277, Monday to Friday between 8 AM and 5 PM PST, or email us at customercare@corix.com.