Water Utility Infrastructure Solutions

Our Operational Experience

Corix finances, owns, operates, and maintains local water utility infrastructure on behalf of municipal and commercial customers. We specialize in small to medium-sized systems. We also offer multi-utility services – water with one or more of wastewater, gas, electricity, or geothermal services.

The Case for Regulated Water Companies

Private water and wastewater utility ownership and management is an increasingly viable solution for communities navigating the challenges of providing safe, reliable utility services.

Closing the Infrastructure Gap

Many community utilities are grappling with the complex issues of aging infrastructure, rising operational costs, and increasingly stringent regulatory and environmental requirements. In fact, the US Environmental Protection Agency estimates $472.6 Billion in additional water infrastructure investment will be required over the next 20 years. Managing this scale of investment and risk requires specialized experience and expertise.

Water and Wastewater Utilities Are Regulated

Virtually all private utility systems are regulated by government mandate, and regulation touches every aspect of systems design, operation, and service delivery, including the setting of user rates.

Water and wastewater utilities are monopolies by nature, but are strictly regulated to ensure services meet jurisdictional standards and rates are fair and reasonable. Communities always have a voice in the operation of their utilities, whether public or private.

Learn more about the benefits of regulated water companies at the National Association of Water Companies (NAWC) website.

The Corix Advantage

At Corix, we believe in building strong community relationships to deliver long-term, cost effective, and efficient essential utility services. Our growing list of water systems is a direct result of matching the right resources – human, financial, technological – to local requirements.

We’re Local

As our name suggests, Corix is a group of companies, who leverage shared economies and efficiencies, but provide localized services through regional and state operations. Local operations are backed-up by regional and national teams, which provides operational redundancy and risk mitigation in emergencies, such as severe weather events.

So choosing Corix brings the full breadth of our North American resources, expertise, and on-the-ground know-how to your local utility.

Our People Are Everything

We take great pride in our greatest strength – our people. Our North American team numbers over 800 professionals working in all areas of utility infrastructure management. And we’re proud to have one of North America’s largest private workforces of qualified water and wastewater systems operators and technicians.

Our lean and agile management, coupled with locally focused operations, lets us take advantage of human resources and efficiencies simply unavailable to smaller utilities. Even our smallest systems have the support of industry leading professionals in areas such as finance, regulation, technology, engineering, safety, and environment.

Investing in our people never stops, and we ensure all our teams are continually trained in the latest operational, safety, and environmental standards and protocols.

Our Purpose — "We help people enjoy a better life and communities thrive." — inspires our people to care for the communities they serve. Our Core Values of Safety, Integrity, Connection, and Excellence, underpin our daily activities, and we apply them consistently across all operations.

Utilities is Our Only Business

With over 20 years of experience in the utility industry, Corix knows community utilities.

Water and wastewater are at the core of our business, and unlike some of our competitors, we offer these services separately or combined. The ability to bundle services can produce significant operating efficiencies and economies of scale. As a result, most of our customers enjoy one-supplier water and wastewater services.

We also own and operate several systems that enjoy multi-utility services – typically water and wastewater together with one or more of gas, electricity, or geothermal. And we’re always looking for new, innovative ways to provide essential utility services to the communities we serve.

We Invest for the Long-Term

A reliable, stable source of financing and capital is key to maintain utility services, implement major system improvements, or build new infrastructure. Corix has that financial expertise, with access to non-traditional sources of capital, and the ability to unlock the equity value of existing capital assets. We’re able do that because we’re backed by the British Columbia Investment Management Corp. (BCI), one of North America’s largest asset management companies.

We Embrace Technology

Corix applies industry-leading technologies to manage our systems, resources, and information. Our seamless integration of these platforms results in quality utility services for our customers.

• Computerized Maintenance and Management System
  Lowers costs and improves customer service
• Geographic Information System
  Helps keep systems running efficiently and reliably, and quickly respond to any issues
• Asset Management
  Manages maintenance and end-of-life replacement for highest value to customers
• Supervisor Control and Data Acquisition
  Realtime control and monitoring to lower costs, and enhance safety and security
• Customer Care and Billing
  Billing and call center support integrated with online customer services

Our command of these technologies ensures efficiency, safety, health and environmental compliance, and the provision of quality, essential utility services for customers at fair and reasonable rates.

We’re Customer Experience Focused

Customers shouldn’t have to worry about their utility services. Our approach to providing customer care services is to ensure customers stay happy, while providing communities with reliability, accountability, regulatory compliance, and risk management. We provide:

• Customer billing, payment, and collections services
• 24/7 Call Center and online account services
• Informational and communications services
• Emergency response

We Care Deeply About Health, Safety, and the Environment

The protection and enhancement of the health, safety, and environment of the communities where we live and work is deeply engrained into our culture.

• We apply technologies to meet and exceed the strictest health and environmental standards
• We proactively test for and treat pathogens and contaminants
• We strive to use environmentally friendly chemicals in our treatment processes
• We continually inform and train our personnel in safety, health, and environmental protocols
• We take cyber security concerns seriously and have implemented security measures to ensure the safety of our utility systems

We Have the Regulatory Know-How

With regulated water, wastewater, and energy operations throughout the United States and Canada, we’re experts in all things regulatory. Corix companies have the experience, relationships, and resources needed to anticipate and address all regulatory requirements.