To manage your account, you can now use the Corix Connect online self-service portal to make most changes yourself. Corix Connect lets you manage your account from any device, anytime, anywhere.
Alternately, please contact Corix Customer Care for account updates and changes.
Update an Account
With Corix Connect, you can update your account information at any time. Changes such as contact person(s), payment preferences, paperless billing, etc., can all be done easily online. Alternately, please contact Corix Customer Care.
Open an Account
To open a new account, or apply for service at an existing location where services already exist, please complete a Service Application — either with our secure online form, or by pdf form, which can be emailed or mailed to Corix Customer Care.
Close an Account
To close an account, please contact Corix Customer Care at least two full business days (48 hours) before your move, so we can close your account. You are responsible for all charges until the account is closed.
Customers Previously on Credit Card Pre-Approved Payment Plans
Please note, if you were enrolled in a Credit Card Pre-Approved Payment Plan (CC-PAP), you'll need to re-register on Corix Connect, if you wish to continue paying by credit card. This is because the move to a new platform will not allow us to transfer personal credit card information.